You purchase the service in the online shop and receive the address in your order confirmation. Pack the wig carefully, preferably in a box with protective material, and send it with tracked shipping. We handle your wig with care and post it back to you when the service is complete. If you live in Stockholm or Uppsala, you are also welcome to visit our salons.
Processing time varies depending on the service and workload, but as a guideline we expect 3 to 10 business days from when we receive the wig. You will always get a confirmation when we have received it and when we have sent it back. If you are in a hurry, you are welcome to contact us at info@fairwithhair.se before you order.
Yes, you can combine services, for example washing and styling together with cutting, or repair combined with colouring. Contact us by email at info@fairwithhair.se before you order and we will help you plan it in the best way and give you a combined price quote.
We stand behind our work and always contact you if we see that the wig needs extra handling or if something unexpected comes up. If you are not satisfied with the result, we want to know right away. Contact us at info@fairwithhair.se and we will find a solution together. Your peace of mind matters to us.
Yes. We carry out wig services regardless of where the wig was bought. All we need is for the wig to be in a condition we can work with. If you are unsure whether your wig is suitable for a particular service, you are welcome to email a photo to info@fairwithhair.se and we will assess it before you order.
Frequently asked questions about
A closure covers a smaller area at the front centre of the head. A frontal goes from ear to ear, so you can move the parting and wear your hair up without the attachment showing.
No. The price covers the work of the replacement. The cost of the hairpiece itself is extra and depends on the size, length and quality you choose. You'll get a total price before we start.
Yes. Send us a photo of the wig from the front and the inside before you order, and we'll confirm that we can work with the construction.
Allow seven to ten working days from the day we receive the wig. If you need it sooner, you can add Express.
Choose the one that matches the hair length of your current wig. If you're unsure, send us a photo and we'll tell you which variant fits.
Once we've seen the wig, we'll come back to you with a total price for the work and hairpiece. We won't start anything until you've approved it.
Get in touch before you order and we'll take a look. We need to be able to assess the quality and size to stand behind the result.
Often it's possible, but it depends on how the wig is constructed. Send photos before ordering and we'll let you know – a frontal costs more than a closure.
No. The Swedish region's grant covers hair replacement plus fitting and cutting, but not repairs or maintenance. You pay for a lace replacement yourself, even if you have a requisition (rekvisition).
Never pull directly on the front edge when taking the wig off, use a gentle remover if you use adhesive, and let the hair air dry on a wig stand.