You purchase the service in the online shop and receive the address in your order confirmation. Pack the wig carefully, preferably in a box with protective material, and send it with tracked shipping. We handle your wig with care and post it back to you when the service is complete. If you live in Stockholm or Uppsala, you are also welcome to visit our salons.
Processing time varies depending on the service and workload, but as a guideline we expect 3 to 10 business days from when we receive the wig. You will always get a confirmation when we have received it and when we have sent it back. If you are in a hurry, you are welcome to contact us at info@fairwithhair.se before you order.
Yes, you can combine services, for example washing and styling together with cutting, or repair combined with colouring. Contact us by email at info@fairwithhair.se before you order and we will help you plan it in the best way and give you a combined price quote.
We stand behind our work and always contact you if we see that the wig needs extra handling or if something unexpected comes up. If you are not satisfied with the result, we want to know right away. Contact us at info@fairwithhair.se and we will find a solution together. Your peace of mind matters to us.
Yes. We carry out wig services regardless of where the wig was bought. All we need is for the wig to be in a condition we can work with. If you are unsure whether your wig is suitable for a particular service, you are welcome to email a photo to info@fairwithhair.se and we will assess it before you order.
Frequently asked questions about
If the wig sits loosely even though the size is right, and you have to adjust it several times a day, a worn-out band is the most common cause.
Yes. The service covers both replacing a worn band and adding one where there isn't one.
No. The band sits on the inside of the cap, placed where it gives the best support without showing.
We use wide, skin-friendly bands made for wigs. A wide band spreads the pressure and rubs less than a narrow one.
With daily use, it usually lasts about a year. If you sweat a lot or wash the wig often, it wears out faster.
Yes, in that case choose Custom Fit instead, which includes both adjusting the cap and a sewn-in band if needed.
Three to five working days from when we receive the wig. If you order it with a new wig, we sew in the band before shipping.
Yes. Let us know when you order and we'll set aside the right amount of time.
No. We only work on the inside of the cap, so neither the style nor the fall of the hair is affected.
Don't pull on the band when putting the wig on or taking it off, and let it air dry fully after washing instead of blow-drying it.