You purchase the service in the online shop and receive the address in your order confirmation. Pack the wig carefully, preferably in a box with protective material, and send it with tracked shipping. We handle your wig with care and post it back to you when the service is complete. If you live in Stockholm or Uppsala, you are also welcome to visit our salons.
Processing time varies depending on the service and workload, but as a guideline we expect 3 to 10 business days from when we receive the wig. You will always get a confirmation when we have received it and when we have sent it back. If you are in a hurry, you are welcome to contact us at info@fairwithhair.se before you order.
Yes, you can combine services, for example washing and styling together with cutting, or repair combined with colouring. Contact us by email at info@fairwithhair.se before you order and we will help you plan it in the best way and give you a combined price quote.
We stand behind our work and always contact you if we see that the wig needs extra handling or if something unexpected comes up. If you are not satisfied with the result, we want to know right away. Contact us at info@fairwithhair.se and we will find a solution together. Your peace of mind matters to us.
Yes. We carry out wig services regardless of where the wig was bought. All we need is for the wig to be in a condition we can work with. If you are unsure whether your wig is suitable for a particular service, you are welcome to email a photo to info@fairwithhair.se and we will assess it before you order.
Frequently asked questions about
No, it's free and you're under no obligation to buy.
The fitting is longer and focuses on trying on wigs. A consultation is a shorter conversation about what suits you.
Yes. We're an approved supplier in all regions. Bring your requisition (regional wig grant in Sweden), and we'll go through what it covers.
We set aside an hour.
Yes, you're welcome to bring a friend or family member.
Synthetic wigs are sold online. At the fitting, we focus on human hair wigs.
Your requisition if you have one, and ideally a photo of your hair from before.
Of course. We're used to it and make sure you can try things on in peace.
If the style is in stock, you can often take it with you right away. Special orders take about three to four weeks.
Yes, we can do that right after you've chosen your wig.