Many people booking their first appointment with us aren't quite sure what to expect. Do you need to cut off your own hair first? How long does it take? Can you change your mind?
Here's the whole visit, from the moment you walk in to the moment you leave.
Before you come
At Norrtullsgatan 26B we only see customers by appointment. That's a deliberate choice: you shouldn't have to try on wigs with other customers in the room. Allow an hour, sometimes longer if you want to see lots of styles.
You don't need to prepare anything at all. Come with your hair as it is, whether you have long hair of your own, short regrowth or no hair left. You don't need a haircut beforehand – we'll get the fit right either way, and if you'd like a cut, we'll do it here once you know which wig you've chosen.
Feel free to bring a photo of how your own hair used to look, if you have one. For many people the starting point is wanting to recognise themselves, and a picture says more than a description.
We start by talking, not trying on
The first fifteen minutes aren't about hair. We want to know what your everyday life looks like: do you work somewhere warm, do you exercise, do you sleep in your wig, is your scalp sensitive right now? A wig that's perfect for someone who wears it at weekends isn't always right for someone who wears it twelve hours a day.
If you're here before or during chemotherapy, we'll say it straight away: it's common to come in before your hair starts to fall out. It's often easier to match colour and density then, and you avoid having to make decisions in the middle of the hardest part.
Measuring and choosing a cap
We measure the head in three places. Most people end up in medium, but the difference between sizes is what decides whether a wig stays put or not – and a wig that slips is almost always a sizing issue.
Then we choose the construction. All our wigs are glueless, so you'll never need glue or tape against your skin. If you have a sensitive scalp or find clips uncomfortable, there's the Comfort Cap, which only has adjustable straps and a thin edge.
The fitting
Now we start trying on. We bring out three to five styles that suit your measurements and what you've told us you want, and you see them on yourself in daylight – not just under the mirror lights.
Two things often come as a surprise:
- The colour looks different on you than on the shelf. That's why we'd rather not sell a wig by colour code alone if you're able to come in.
- Straight out of the box, every wig has a factory cut. It isn't made for anyone in particular. Once you've chosen a style, we cut it to frame your face – and that's when it stops looking like a wig.
You're allowed to say no. No one leaves here with a wig that feels wrong just because our team has put in the time.
We only sell human hair here
At 26B we only carry human hair wigs, plus accessories, turbans and wig services. If you'd like to look at heat-resistant synthetic wigs, you'll find them in our other shop at 26A, a few metres away. It's not an upgrade we're trying to sell you – synthetic is a perfectly reasonable choice for many people, especially as a second wig.
If you have a requisition
We're an approved supplier in all 21 Swedish regions. Bring your requisition (rekvisition) – the wig subsidy from your region – and we'll handle the paperwork with your region for you. You don't need to know the amount or the rules in advance – we'll go through what's included when you're here.
Before you leave
You'll learn to put the wig on yourself, not just watch us do it. We go through washing, drying and how often it needs servicing. And you'll know that you can come back – a wig that feels a little off after two weeks of wear is something we adjust, not something you have to put up with.
Book an appointment
Fairwithwigs by Fairwithhair, Norrtullsgatan 26B, Stockholm. By appointment only, weekdays 10.00–19.00, weekends by arrangement.
If you have a long way to travel or want to get a feel for things before you come, you're also welcome to start with a video consultation.