How Booking a Treatment Works
You choose the service, the variant and the salon here on the site and complete the order. We then contact you to agree a day and a time. If you would rather book directly, call us on 076 415 90 00. Every treatment is carried out in both Stockholm and Uppsala, and each service has one variant per salon.

Start with a consultation
If you have never been to us before, or you are unsure about method, length or color, we recommend a consultation first. That way we know the right hair is in stock for your appointment and you avoid having to rebook. The consultation is free and takes place online or in the salon.

Is the hair included in the price?
That depends on the service. The Makeover and Luxury packages include the hair, while pure fitting and refitting services cover the work. If the product text does not say hair is included, it is not – you can bring your own or buy it from us.

How to prepare your hair
Come with freshly washed, dry and detangled hair washed with shampoo only. Conditioner, oils and styling products weaken the bond for tape, keratin and braids. That is the most common reason a treatment has to be redone.

How long does it take?
A cut and smaller adjustments take about an hour. Tape and keratin take two to four hours. Weave, butterfly weft and braids often take half a day or more depending on the amount. We tell you how long your particular treatment will take when we book you in.

How often do you need to come back?
Tape is moved up every 8–10 weeks. Microwefts and butterfly weft are moved up every two to three months. A weave normally lasts two to three months. Keratin strands stay in for 3–4 months and are then reset. Braids last from a few weeks up to three months depending on size. Feel free to book your return visit while you are here.

Wig prescriptions
We are an approved supplier of wigs and hair replacement in all 21 Swedish regions. The prescription covers the wig along with fitting and cutting in – not hair extensions, color or maintenance. Bring your prescription to the appointment.

Payment and cancellation
You pay by invoice, instalments, card, Swish or cash, in the salon unless otherwise agreed. Cancel at least 24 hours before your appointment, by phone during opening hours or via the cancellation link. Later cancellations or missed appointments are charged in part. If you arrive more than 20 minutes late we may need to rebook you. Cancellations by text, email or social media are not accepted.