Frequently asked questions
When something has happened to your extensions that can't wait until your next move-up or re-installation.
A couple of loose strands take 15 minutes, several attachments 30 minutes and bigger adjustments 60 minutes.
We'll let you know before we continue, and you only pay for the time we've agreed on.
Yes, tape-in, keratin (nail hair), micro weft, sew-in, butterfly weft and weave.
No. Within 14 days of an installation with us, we fix it under the warranty. Call us first.
Yes, just tell us which method it is when you book.
Minor materials are included. If new hair is needed, we'll let you know beforehand.
Often yes. Choose the first available time or call us.
Ideally come with dry, detangled hair, and keep any strands that have come loose.
Call us, and we'll find a solution for your wig.